1.Processing Time: Orders are processed within 1-2 business days after they are placed.
If your order is placed on a weekend or public holiday, it will be processed on the following business day.
2.Shipping Times: Standard shipping typically takes 3-5 business days for delivery, depending on your location. Expedited shipping options are also available at checkout.
3.Tracking Information: Once your order ships, you will receive a confirmation email with tracking details, allowing you to monitor the status of your delivery.
4.Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking details. You can track your order directly on our website.You have 15 days from the delivered date to exchange your purchase. You have 15 days from the delivered date to return your purchase.
NOTE: Home Collection - ₹100 (The cost of return applies to each request of return and will be deducted from the refund amount.)
Product prices listed on our website are current and processed in Indian Rupees, however, these are subject to change without any advance notice. We aim to satisfy all our customers and provide an enjoyable shopping experience. However, there may be times when you are not completely satisfied with the products purchased. We are happy to issue a full refund or to exchange the product(s) under the following conditions. only
1. If you are not completely satisfied with your purchase, you may return the item(s) for a refund or exchange within 7 days of receiving your order. To be eligible for a return, please ensure the following conditions are met:
2. The item must be unused, in its original packaging, and in the same condition as when you received it.
3. Proof of purchase (order number, receipt, or packing slip) is required.
4. Returns must be initiated within the 7-day window from the date of delivery.
5. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
For return requests, write to our customer support team at support@rfgindia.com or call us at within 24 hours of receiving the product. Once the damaged or missing product is received at our facility and fully examined by us, as per your request, we will either send you the new product in exchange or your money will be refunded to your original payment method within 7-15 business days.